8 Best WordPress Maintenance and Support Services 2020

8 Best WordPress Maintenance and Support Services 2020

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If you’d like to hire a team of experts to look after your WordPress website, there are plenty of companies to turn to, and it might not be as expensive as you think.

Thanks to a number of professional WordPress maintenance and support services that are in operation today, you can sign up for as little as $29 a month — depending on your needs and who you choose — and have essential but unexciting tasks such as website backups, software updates, and security monitoring handled for you.

If you look after websites for your clients, you can also use these maintenance and support services to take care of those sites, freeing up your time to work on more important tasks.

As there are quite a few impressive WordPress support and maintenance services out there, you should have no trouble finding the right plan for you and your website.

Some plans include access to a 24/7 support line that you can turn to when there’s a problem with your website or you’re just not sure how to do something. Other plans include a set amount of custom development time each month, which you can use to have their WordPress experts work on your site.

There really is something here for all types of WordPress websites and budgets. So whether you just want to ensure your website is always up to date, secure, and regularly backed up, or you’d like a team of experts working to keep your site optimized for fast loading times while also looking its best, these WordPress maintenance and support services are ready and waiting.

Maintainn provides design, development, and security services as well as support when you need it. As the live chat and email support channels are manned during office hours, it won’t take long to receive a reply to your queries.

Created by WebDevStudios, the Maintainn service covers weekly updates to the WordPress software on your site as well as updates to any themes and plugins you’ve installed. Your site will be regularly backed up, too, with the backup files being stored off-site for safekeeping. Thanks to a partnership with the industry-leading Sucurri, you can be sure that you’ve done all you can to keep your site secure when you become a customer of Maintainn.

When it comes to signing up with Maintainn, there are three plans to choose from. The entry-level Standard plan costs $59 a month, while the Professional and Enterprise plans cost $179 and $299 a month respectively. You can get a discount on these prices if you choose to pay quarterly instead of monthly. As there are no minimum contracts, you can sign up with Maintainn without committing long term.

The main difference between the plans is that the entry-level plan only includes updates, backups, and support, while on the other plans, the team will take a more proactive role in managing your website. This could include carrying out uptime monitoring and performance checks. They’ll also repair your site for free if it gets hacked.

If you’d like something on your site fixed or enhanced, you can purchase support hours from Maintainn, too. These support hours can be purchased in blocks of five hours, and those subscribed to the Professional or Enterprise plans will receive a discount.

As Maintainn also provides web hosting, design, and development services as extras to their subscription plans, you could let them take care of all aspects of creating, managing, and supporting your WordPress website if you want.

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SkyrocketWP includes web hosting from Kinsta on all of their support and maintenance plans, making this a good option for anyone seeking a fast home for their website.

As they’ll migrate your site to Kinsta as part of the signup process, SkyrocketWP takes all of the hassles out of upgrading your hosting environment.

With prices starting from $49 a month, SkyrocketWP is one of the lowest-priced WordPress maintenance and support services around. The fact that these plans include managed WordPress hosting from Kinsta makes them even more financially appealing. What’s more, SkyrocketWP has a page load speed guarantee that will refund you your first month’s payment if your website isn’t faster after they’ve migrated it to their service.

The entry-level plans include daily website backups and real-time security monitoring. You’ll also get your website protected from hackers, and if it does get infected with malware, the SkyrocketWP team will remove it. If you already host your website with Kinsta, then you’ll get a discount on the SkyrocketWP plans if you choose to sign up with them.

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Upgrading to more expensive plans, which start at $79 a month, gets you access to weekly WordPress updates, site optimization to make it load even faster, and content updates carried about by the SkyrocketWP team. You’ll also get access to a few premium tools to enhance your website on the top-tier Saturn 5 plan, including a form builder and a lead capture widget.

If you do need to contact SkyrocketWP, you can do so during office hours, unless it’s a hosting issue, then you can get in touch 24/7 via phone or chat.

If you’re looking for a faster web host, then being able to sign up with Kinsta and SkyrocketWP is a great way to migrate to managed WordPress hosting.

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GoWP provides a wide range of maintenance and support services for WordPress website owners.

Although anyone using WordPress can sign up with GoWP, they do aim their services at agency owners. Due to this, if you’re someone who is looking after the sites of your web design clients, you might be interested in signing up with GoWP and letting them take care of the day-to-day running of those WordPress websites.

As the GoWP maintenance service can be fully white-labeled, your clients don’t ever have to know you’ve delegated these tasks. Also, as the entry-level plan only costs $29 a month, it’s an affordable way to outsource the maintenance of your or your clients’ websites.

Although the GoWP entry-level Maintenance plan only covers daily backups, security scans, and malware cleanup, the other higher-priced plans include website content edits and 24/7 access to a team of WordPress experts. So if you’re only looking for the basics, GoWP has a plan just for that. However, they also provide unlimited page builds and at least two hours of daily dev time on their top plan.

Due to this, if you’re too busy to add new content to your site, or you don’t have the necessary design skills to quickly spin up a landing page, signing up to the new top-tier Page Builds plan means you’ll have a trusted team you can turn to in order to get the job done quickly. Whatever your WordPress website maintenance and support needs are, you should find that GoWP can meet them.

If you’d like to start offering website maintenance to your clients, or you already are but would like to outsource it, GoWP was built with you in mind.

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WP Site Care is one of the most well-established and long-running providers of WordPress maintenance and support services.

Although WP Site Care doesn’t have a super-low-priced entry-level plan, the standard $79-a-month plan includes all the WordPress maintenance features you’re likely to need. On this plan, you’ll get daily backups that are stored on AWS servers as well as fast managed updates to the WordPress core software and your plugins and theme. The 24/7 security monitoring makes it very unlikely that your site will be compromised, and if it is, the WP Site Care hack cleanup service will fix any issues for you in exchange for a small fee. If any problems arise on your site, you can contact the support team during office hours for assistance.

If you’d like to have the WP Site Care team on hand to carry out custom work on your site, then the $299-a-month Pro plan includes two hours of development work a month. Therefore, if you’d like to ensure there’s always someone standing by, ready to add something to your site, set up a new plugin, or tweak the design, this plan makes that possible. For jobs that will exceed two hours, WP Site Care has a supplementary WordPress development service that covers content creation, site redesigns, and mobile development. The Pro plan also explicitly covers ecommerce support, so if you’re selling online with WordPress, WP Site Care will keep your store safe and secure.

If you’d like to go one step further and have WP Site Care host your website too, they also have a managed WordPress hosting service that complements their maintenance and support plans nicely. If you sign up, your website will be hosted on the AWS platform, be protected by Cloudflare, and have access to generous amounts of storage.

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If you’d prefer to entrust your site with a company that has many years of experience in this field, WP Site Care is hard to beat. Thanks to their 30-day satisfaction guarantee, you can sign up without financial risk.

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WP Buffs has three plans for you to choose from, including one with unlimited website edits.

With an entry-level plan that will have the WP Buffs team manage your website updates and a top-level plan that includes unlimited 24/7 website edits and speed optimization, this service can help you with your WordPress website as little or as much as you like. There’s much more included on each of the plans, and WP Buffs really offers something for most types of website owners.

As all of the plans include at least one backup of your website to the Amazon S3 cloud each day, you can eliminate the risk of losing your site and its data should something go wrong.

Each of the three WP Buffs plans comes with emergency support too. So if there’s a problem with your website, such as a code error that prevents visitors from accessing your content or an issue with the login page that stops you from getting into your WordPress dashboard, the team are on hand around the clock to help, including on weekends — not something that’s available from all maintenance and support services.

If you opt for the top-level Perform plan, WP Buffs will do all they can to make sure that your website is running as fast as possible. As this service includes the installation and configuration of the premium WP Rocket plugin and an image optimization tool, signing up with WP Buffs could be a hands-off way to speed up your website. Thanks to the complete malware removal service that’s included on the top-level plan as well, if something does get past the WP Buffs team and your site is compromised, they’ll take care of it for you, and tighten up security further to prevent it ever happening again.

If the main three plans don’t go far enough in helping you to achieve a fast and secure website, there are a few custom plans as well that include even more features and services, such as 24/7 monitoring of custom code and the ability to configure specific web hosting environments to get the best results for your website.

If you’d like to know more, you can schedule a free discovery call with WP Buffs today.

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WP Tangerine offers a free WordPress expert website analysis to identify any issues where your site could be improved.

If you’re using WordPress for your ecommerce store, then thanks to their focus on supporting sites running WooCommerce, WP Tangerine could be a good investment for your business. These WordPress + WooCommerce WP Tangerine plans aren’t cheap, with relatively higher prices than the other options in this guide. However, they do also have some lower-cost starter plans that are more in line with what you can get elsewhere for a similar price.

But if you like the idea of being able to request unlimited WordPress, WooCommerce, graphics, and design tasks to be carried out for you, their premium WordPress + WooCommerce plans could be just what you’re looking for. As the Basic plan covers up to three sites, WP Tangerine could actually work out to be quite cost-effective if you have multiple sites or stores.

While you can submit unlimited requests for certain tasks to be carried on your website, WP Tangerine will only work for up to four hours per day on your site on the top-level plan, and fewer hours on the lower-priced plans. However, if you just want a few small tweaks made to your site or store each day, WP Tangerine could be suitable for your business. The middle and top-level plans also include website builds and redesigns for when your site or store needs a refresh.

As well as the site edits and design tasks, WP Tangerine also covers all of the typical services you’d get with any good WordPress support and maintenance plan. This includes software updates, backups and restorations, and uptime monitoring. They also provide emergency support should something go wrong with your site.

While the lower-priced starter plans mentioned earlier don’t include unlimited task requests, you can request one task at a time to be carried out. As long as that task takes less than 30 minutes to complete, the WP Tangerine team will have it done within one business day. With so many different plans, it’s a good idea to see for yourself exactly what’s available at WP Tangerine.

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If you’re looking for a team of WooCommerce experts to manage and support your store, WP Tangerine might be a good fit. However, their starter plans are worth checking out, too, thanks to the ability to request small tasks for your website.

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FixRunner offers subscription maintenance and support services as well as a one-time fix option.

If you don’t need ongoing access to a WordPress support and maintenance service but would like some help with a specific task (or test out the service before committing), the one-time option of FixRunner should be of interest.

For a relatively affordable price, the FixRunner team will spend 30 minutes working on your site. So if you’d like to have a new plugin installed and set up, or there’s a new error on your site that you can’t or don’t have time to correct, this one-time option from FixRunner could be a good solution. There’s a flat-fee malware removal service as well.

If you think the job will take longer than 30 minutes, the FixRunner team is happy to give a free estimate for any work you’re considering having done. One particularly good feature of the one-time service is that you don’t have to pay until the job has been completed.

If you decide to subscribe to the ongoing support and maintenance service from FixRunner, you can request tasks up to a set number of minutes in length over the month. When it comes to contacting the team, you can request help via email, live chat, or the ticketing system, and the team is likely to be on hand, 24/7, to work on your site. However, they do prioritize emergency work on the weekends.

In addition to working on the tasks you request, the FixRunner plans include website backups, site optimization for faster loading times, and plugin, theme, and WordPress software updates. There’s also round-the-clock security surveillance of your website. If you have an online shop, the top two plans include support for store owners.

While you can pay monthly, quarterly, or yearly, and the longer you pay for upfront, the more you’ll save, there is a minimum three-month contract in place. However, thanks to the one-time fix service, you can try FixRunner without much risk before committing to a longer subscription.

If you’d like to know more, there are lots of testimonials on the FixRunner website from people who’ve used this service.

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Valet specializes in WordPress development services while also providing ongoing website maintenance and support.

If you’re looking for a team to keep an eye on your WordPress website while you focus on other tasks, Valet was created with you in mind. As the Valet team provides custom WordPress development to their clients, they have a wealth of experience when it comes to creating, designing, and optimizing websites. Thanks to this, when you sign up to one of their support and maintenance plans, you’ll be able to tap into that experience to ensure the smooth day-to-day running of your website.

As part of the maintenance plans, Valet will securely back up your site, safely store the files, and perform daily malware scans for enhanced security. They’ll also apply any available updates to the WordPress software, your theme, and the plugins you’ve installed. The Valet team can perform regular ecommerce store testing to ensure that all of your important pages are loading correctly, and your login, checkout, and other critical processes are also working.

Alongside the monthly support and maintenance plans, you can hire Valet to perform an audit and assessment of your website, check your site to see how accessible it is, and work in a project management and development capacity. So whether you’ve just built a new site and want someone to check everything is ready for launch, your existing site needs some extra attention, or you need some help with a new project, Valet can certainly provide those services.

If you’re looking for ongoing support with the option of purchasing additional one-off services for your WordPress website, Valet could be your one-stop shop.

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